Privacy policy

Privacy Policy

Beyond Riders, respects your concerns about privacy. This Privacy Policy explains Beyond Riders' policies and procedures regarding information we collect from or about our customers and their use of our products.

Beyond Riders intends to provide you with a level of comfort and confidence in how we collect, use, share, and safeguard information that we collect. This Privacy Policy also explains how you can contact us if you have any questions or concerns.By providing information to us or by using our products or services, you agree to the terms and conditions of this Privacy Policy.

PERSONAL INFORMATION WE COLLECT:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

WE COLLECT DEVICE INFORMATION USING THE FOLLOWING TECHNOLOGIES: 

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

HOW DO WE USE YOUR PERSONAL INFORMATION? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

- Communicate with you; 

- Screen our orders for potential risk or fraud; and 

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

SMS Consent

If you agree (you need to click to agree) we'll also collect your email address and phone number for marketing purposes - newsletters and SMS from Beyond Riders. You can unsubscribe any time. 

We highly regard your privacy and the information you choose to share concerning our SMS marketing service. This information is utilized for sending you text notifications related to your orders, including reminders for abandoned checkouts, as well as text-based promotional offers and essential transactional messages. These transactional messages might include requests for reviews from our end.

Data provided for opting into text messaging and the associated consent will only be shared with messaging partners. This sharing is exclusively for the purpose of facilitating and maintaining our text messaging program.

Please be aware that opt-in data and consent for text messaging will not be disseminated to any third parties, except for messaging partners who aid in the operation of our text messaging program.

On our website, cookies are employed to keep track of items you've added to your shopping cart, even in cases where you've left the checkout process incomplete. This data is used to determine the appropriate timing for sending SMS reminders regarding your cart.

In the event that you have already established your Terms of Service and Privacy Policy, please ensure that they encompass all the elements outlined above.

These outlined components are integral to the formulation and establishment of your Terms of Service and Privacy Policy for SMS marketing within the Shopify platform. Should you require further assistance, do not hesitate to consult our Knowledge Base for additional informative articles or reach out to us directly for any inquiries or feedback you may have.