Return a product

We accept returns on all new and unused products up to 20 days from the date the product was delivered. We charge a $14.99 shipping fee.

The $14.99 that you pay covers the shipping label which we'll buy and send to you so you can easily return the product to us. In case you live outside of California, the actual cost for shipping might be considerable higher, but we'll cover this, you'll only pay the $14.99 flat fee.  Contact us if you are based outside of the US.

If more than 20 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange. Also, to be eligible for a return, your item must be unused and in the same condition that you received it. 

Please open a support ticket after you pay for the shipping fee. Here's the link to open a ticket >>> . Make sure to mention your name and order number.